Support
We're here to help you get the most out of ByTheBook. Find answers to common questions below, or reach out to our support team.
Frequently Asked Questions
How do I add books to my library?
You can add books by scanning their barcode with your camera, searching by title or author, or manually entering the ISBN. Tap the + button at the bottom of the home screen to get started.
Why isn't a book showing up when I scan it?
Some older or rare books may not be in our database. Try searching by title or author instead, or manually add the book details.
How do I export my library data?
Go to Settings → Account → Export Data. You can export your entire library as a CSV file that includes all book details, ratings, and notes.
Can I use ByTheBook on multiple devices?
Yes! Your library syncs across all devices where you're signed in with the same account. Just make sure you're connected to the internet for sync to work.
How do I delete my account?
You can delete your account and all associated data by visiting the Delete Account page. This action is permanent and cannot be undone.
How do new release notifications work?
When you follow an author, we'll send you a notification when they release a new book. You can manage your notification preferences in Settings → Notifications.
Tips & Troubleshooting
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Barcode not scanning?
Make sure you have good lighting and hold the camera steady. Try moving closer or further from the barcode.
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App running slowly?
Try closing and reopening the app. If issues persist, check for app updates in your device's app store.
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Not receiving notifications?
Check that notifications are enabled in both the app settings and your device's notification settings.
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Switch between dark and light mode
Go to Settings → Appearance to choose your preferred theme. Dark mode is great for reading in low light.